Privacy Policy

We collect information that you provide directly to us when using our services: • Personal identification information (name, email address, phone number) • Booking and travel details (pickup/drop-off locations, dates, times) • Payment information (processed securely through third-party payment processors) • Communications with our customer service team • Device and usage information when you visit our website

We use the collected information for the following purposes: • To provide, maintain, and improve our transportation services • To process your bookings and manage your reservations • To communicate with you about your bookings and our services • To send you updates, marketing communications (with your consent) • To detect, prevent, and address technical issues and security threats • To comply with legal obligations and protect our legal rights

We do not sell your personal information. We may share your information only in the following circumstances: • With service providers who assist us in operating our business • With drivers assigned to your bookings (only necessary trip information) • When required by law or to respond to legal process • To protect the rights, property, and safety of BYZAS, our users, and the public • With your consent or at your direction

We implement appropriate technical and organizational measures to protect your personal information: • Encryption of data in transit using SSL/TLS protocols • Secure storage of personal information on protected servers • Regular security assessments and updates • Limited access to personal information by authorized personnel only • Staff training on data protection and privacy practices However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Under applicable data protection laws, you have the following rights: • Access: Request access to your personal information • Correction: Request correction of inaccurate or incomplete information • Deletion: Request deletion of your personal information • Objection: Object to processing of your personal information • Portability: Request transfer of your information to another service • Withdrawal: Withdraw consent for marketing communications To exercise these rights, please contact us at info@chauffeurdrive.info